Nvc Project Award Nomination 2012

NVC Project Award Nomination 2012, Record Bank (ING) Credit Service

Project: Implementation of a Nonviolent Communication Language Process.

Purpose: To introduce more effective communication between Managers and Teams within the workplace, particularly in the light of concerns over the introduction of a new operating system and its potential impact on employees.

Results
1. People Management:
2. My manager keeps his/her commitments
3. My manager treats me with respect & dignity
4. I have a manager who listens to me
Previously
81%
80%
88%
82%
Now
91%
89%
98%
100%

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