Professional

Professional Improvement

A business is only as good as the people employed within it, and the people employed will only be as good as they are allowed, encouraged and enabled to be.

Naturally, excellent product design or intelligent commercial solutions contribute much, but happy, motivated employees focus on building up and promoting the company for which they work – while disgruntled, disenfranchised employees do not have the spirit, concern or enthusiasm to do so.

It is a truth that, whether within large corporations, public institutions or smaller businesses and organisations, any form of conflict between individuals or teams, whether verbal, emotional or physical,  is counter-productive, leading to the risk of significant costs or losses.

Nor does conflict need to be overt to cause damage: ineptly-expressed instructions, badly-handled requests, insensitive responses to questions or situations, all have the power to damage and detract from potentially positive outcomes.

Understanding the importance of Needs-Based Communication in educating and transforming workplace connections is key to enhancing the positive working experience of all, and ultimately to the long-term success of the organisation itself.

So how to ensure colleagues feel truly valued and enabled to bring out their best in the working environment? The power of constructive, considered communication.

Every business has its own imperatives, peopled as they are by unique personalities, so the steps needed to harmonise these personalities into a cohesive, cooperative, forward-moving whole will differ between organisations.

The Positive Communication Business specialises in tailoring a broad range of training, workshop and facilitation opportunities to best fit the particular professional requirements of each institution, company or individual.

These may include:

  • Understanding what motivates your workforce
  • Empowering interpersonal skills
  • Enhancing customer satisfaction and loyalty
  • Developing sustainable relationships
  • Moving from conflict to cooperation
  • Building trust, harmony and cooperation
  • Managing Priorities
  • Managing Change
  • Understanding and improving communication to work together better
  • Sharing responsibility: from power 'over' to power 'with'
  • Dialogue beyond racial, language, cultural or social borders
  • Expressing emotion effectively
  • Training for leadership of a high-performance organisation
  • Making the right choices in career management
  • Appraisal and Counselling without penalties or rewards
  • Establishing House Rules for all to follow
  • Humanising the culture of Business
  • Recreating lively and creative communication within the organisation
  • Burn-out: prevention rather than cure
  • Stress management
  • Managing and eradicating harassment at work

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